Support and Help
We’re here to ensure your experience with Dataflow is seamless, efficient, and fully supported.
Contact Support
If you have questions, encounter issues, or need assistance with the platform, our support team is ready to help.
Email Support
Reach out to us at:
Please include:
- Your name and organisation
- Workspace URL (if applicable)
- Detailed description of your issue or question
- Screenshots or logs if relevant
We aim to respond within 1 business day.
Book a Support Session or Demo
For personalised assistance:
- Visit our Contact Us page.
- Choose “Book a Demo or Support Call”.
- Select your preferred date and time.
- Provide your contact details and describe your use case or issue.
Our solutions engineer will:
- Walk you through features or troubleshoot issues live
- Provide best practices for your workflows
- Ensure you maximise your use of Dataflow
Documentation and Resources
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Quickstart Guide
Step-by-step instructions to launch your first data project quickly. -
Access and Onboarding
Learn how to set up your workspace and run your first pipeline.
We’re Here to Help
Whether you are troubleshooting a workflow, exploring advanced features, or onboarding your team, our support team is committed to your success with Dataflow.